Get Support Today
24-hour helpline, in-person support, and comprehensive resources for your recovery journey.
24-Hour Helpline
Speak with an AA member anytime
Multiple Ways to Connect
Choose the contact method that works best for you. We're here to provide support and information whenever you need it.
24-Hour Helpline
Speak with an AA member anytime, day or night
Visit Our Office
Drop in during office hours for face-to-face support
1st Floor, 36 Church Street, Richmond
Get DirectionsEmail Support
Send us your questions or concerns via email
administration@aavictoria.org.au
Send EmailHow We Can Help
Our experienced AA members provide various types of support and information.
Crisis Support
Immediate help when you need someone to talk to who understands
Meeting Information
Find the right meeting for your schedule and location across Victoria
Newcomer Guidance
Support for those attending their first AA meetings
Family Support
Information for family members and friends of alcoholics
Central Service Office Victoria
Visit us in person for face-to-face support, literature, and meeting information.
Office Hours
Monday to Friday
9:00 AM to 5:00 PM
24-hour helpline always available
Physical Address
1st Floor, 36 Church Street
(corner of Elizabeth)
Richmond, Victoria 3121
Wheelchair accessible building
Postal Address
PO Box 136
East Melbourne, VIC 8002
For mail and donations
Find Us on the Map
Located in the heart of Richmond, easily accessible by public transport
Email Support Team
Reach out to the right department for faster, more targeted assistance.
Office Gallery
Take a virtual tour of our Central Service Office and see where the magic happens.
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You Don't Have to Face This Alone
Whether you're taking your first step toward recovery or need ongoing support, we're here for you. Our experienced AA members understand what you're going through because we've been there too.