Volunteer with AA Victoria

Strengthen your recovery while helping others find theirs. Join our dedicated team serving the AA community across Victoria.

Service Strengthens Recovery

Volunteering with AA Victoria is more than giving back—it's an essential part of maintaining your sobriety while helping ensure AA remains available for those who need it.

Strengthen Your Recovery

Service work reinforces your own sobriety and connects you deeper to the AA program.

Build Meaningful Connections

Meet dedicated AA members from across Victoria and build lasting friendships.

Develop New Skills

Gain experience in customer service, public speaking, and organizational operations.

Give Back to AA

Help ensure AA remains available for future generations who need our help.

"Having had a spiritual awakening as the result of these steps, we tried to carry this message to alcoholics, and to practice these principles in all our affairs."

— Step 12, Alcoholics Anonymous

Volunteer Opportunities

Choose the volunteer role that matches your skills, interests, and recovery journey.

24-Hour Helpline Support

4-hour shifts, flexible scheduling

Answer calls from people seeking help with alcohol problems and provide immediate support and information.

Requirements

  • Minimum 1 year sobriety
  • A telephone that receives calls

Your Impact

Provide immediate support to those reaching out for help - often their first contact with AA

Central Service Office Support

Regular shifts during business hours

Assist with daily operations at the Richmond office including answering phones, processing orders, and helping visitors.

Requirements

  • Reliable attendance

Your Impact

Keep the hub of AA Victoria running smoothly and serve the recovery community

12th Step Calls

On-call basis, usually evenings/weekends

Respond to requests from people wanting to speak with an AA member about their drinking problem.

Requirements

  • Minimum 6 months sobriety

Your Impact

Be there for newcomers taking their first steps toward recovery

Speaking at Treatment Centers

Scheduled presentations, usually 1-2 hours

Share your experience, strength, and hope at hospitals, rehabilitation centers, and community organizations.

Requirements

  • Minimum 1 year sobriety

Your Impact

Reach people in treatment who may not know about AA meetings

Central Service Office Volunteer Tasks

Our Richmond office is the hub of AA Victoria. Help keep operations running smoothly while serving the recovery community.

Reception Duties

Answer incoming calls, provide meeting information, and direct callers to appropriate resources.

Literature Orders

Process book and pamphlet orders, manage inventory, and assist with mail-out services.

Visitor Assistance

Welcome visitors to the office, provide meeting lists, and help newcomers find meetings.

Administrative Support

Data entry, filing, updating meeting information, and supporting office operations.

Meeting Support

Help set up for delegate meetings, workshops, and special events at the office.

Correspondence

Process mail, send meeting updates to groups, and maintain communication with members.

Office Hours

Monday - Friday: 9:00 AM - 5:00 PM
Weekends: Closed

💡 Volunteer shifts available during all office hours. Flexible scheduling to fit your availability.

Location

Central Service Office Victoria

1/36 Church Street

Richmond VIC 3121

Public Transport: Tram 12 or 109 from Collins St, or northbound tram 78 along Chapel St/Church St

Parking: Available at rear off Harding Lane (via Elizabeth Street)

Get Directions

How to Become a Volunteer

Getting started as an AA Victoria volunteer is straightforward. We'll guide you through each step.

1

Contact Central Service Office

Call or visit to discuss volunteer opportunities and your interests.

2

Complete Application

Fill out volunteer application form and provide required references.

3

Start Your Service

Begin your volunteer commitment with ongoing support and supervision.

Ready to Start Your Service Journey?

Contact Central Service Office to discuss volunteer opportunities and find the role that's right for you.

Volunteer Guidelines

Maintain personal anonymity at all times
Respect confidentiality of all AA members
Follow AA Traditions in all service work
Commit to regular, reliable attendance
Share experience, strength, and hope

Training & Support

Comprehensive orientation for all volunteers
Specific training for each volunteer role
Ongoing supervision and support
Regular volunteer appreciation events
Flexible scheduling to suit your availability